Does not believe customers should be forced to make false deployment choices based on the software vendors' business model. We have learned from our customers that they require different deployment options depending on their stage of growth and IT resources availability. In order to give customers maximum flexibility, you can choose either to subscribe to our service (SaaS / on-demand), or purchase the software according to your needs.

Will it be difficult for our factory staff to use the system due to their low level of computer knowledge?

Our system comes with a very user-friendly interface, it is easy to learn and simple to operate, even the most computer illiterates can pick up quickly. According to our customers, their employees love to use the system, through internet, users can access the information they need as fast as they can click. It significantly reduces the workload, drives greater productivity and visibility.

I want to computerize operations, but how to select a right system?

First, you have to define the objectives of using a system. You should test and compare the various systems to see whether they can achieve the objectives and how well can they do so.   Has a benchmarking procedure to help you evaluating the system:

   Customer identifies what aspects / functions / processes they would like to test.

   Professional team will inform the customer what kind of data they have to provide for the
     benchmarking.

   Professional team will load the data into the system and work through the benchmarking process
     together with the customer.

   During the process, customer can see how the system work and whether the system can help to
     achieve what they need and solve the problems they have.

   Should customers have any question during the process, our professional team will provide
     assistance.

   Via benchmarking, you will have a better understanding about the system and whether it is
     worthwhile to invest.

What is the software requirement needed to run TARGET? / What facilities the users should have?

If you choose to go with TARGET SaaS, the only software you need is Windows, and of course, you need to have internet access.

How do I access the TARGET application?

Regardless where you are, all TARGET information is accessible through internet once you have installed a TARGET client program.

How quickly can I deploy the software / how long to implement the system?

TARGET is built using state-of-the-art programming languages to ensure simplicity. Gone are the days when your company would spend months budgeting and planning to deploy a management system, TARGET can be deployed in weeks. Talk to our consultants to set up the most appropriate implementation plan.

How long the user will have a parallel run with the existing system?

It differs from company to company. Our consultant will help you to set up the most appropriate time frame to migrate data from your existing system to TARGET during the implementation period.

What is the requirement of communication line to run TARGET?

It depends on the number of users and the usage of internet for other applications such as email, etc. A safe guideline of bandwidth requirement is an effective 384K for 5 TARGET users.

How often is there an upgrade for new version of TARGET?

TARGET provides ongoing upgrading of software half year depending on the new feature development. Customers are always operating on the latest version of our service.

Any modification of TARGET is allowed if we request?

Throughout the years, we have acquired deep knowledge in the industry and consolidated the suggestions and comments from our customers to develop a most comprehensive system which suits the various needs of apparel enterprises. In order to enjoy the economy of scale, we are using a multitenant architecture. The system structure is standardized to allow all users benefit from using it. Nevertheless, we are open to any suggestion, should we find it worthwhile, we will incorporate it into our system and make it standard for all users. It is not recommended to specially modify the system for you. As doing so, you will not be able to enjoy the regular software upgrades, and new features added.

Is it possible to tailor-make the formats and reports? What is the price for doing this?

Both the output format and reports can be customized. The TARGET system has defined a wide range of standard document templates for customers to choose from at free of charge. If further modification is required, it can be done at cost, please talk to our sales representative for details.

Is support included in your products?

Yes. Subscription to our products under SaaS mode includes our standard support plan:

   Real time on-line help desk

   Ongoing software upgrade and maintenance

Customers can also upgrade from the standard to customized support plan to include implementation and training

Implementation program - to help you apply the system in daily operation, get the most benefit out of it to create business value.

Training program - teach the users how to use the system.

What type of resources / programs does TARGET offer to help me through the implementation process?

The TARGET implementation team is formed by apparel experts and IT professionals. We offer customized implementation program at cost. During the system implementation period, our implementation team will work out a tailor-made Training and Implementation Plan for each customer. We will make sure the system can be successfully deployed in the customer's company by:

   Meeting prior to implementation and training to understand customer needs

   Establishing an implementation and training schedule that best fits the customer

   Training and one-to-one onsite implementation service

   Post-implementation follow-up to ensure the system is running smoothly

What kind of training does provide?

Provides comprehensive training programs including:

   Review of basic features and functions

   System administration such as configuration, setting access rights an so on

   Importing and exporting data

   Application utilization etc.

We also offer regular system training classes conducted at  training center, please contact our representatives for details.

Do you offer consulting services?

Provides consulting services upon request. Please contact our sales representative for more information.

Special Features

   Create Techpacks

   Manage & Create Styles Specs, Fabrics & Trims Online

   Maintain Costings

   Manage Style Sketches &  Images

   Share Style Information with Team Members & Trading Partners

   Supplier Collaboration

   Critical Path

   Alerts and Reminders

   Online order tracking automated